We offer a 30 day returns guarantee on most items. So if you need to bring it back, just bring it back to our trade counter a 20% restocking fee will be taken. Alternatively, you can send your unwanted items back to us using a recorded postal service at a convenient time for you and we can refund you immediately. However, it may take 5 – 7 days for your bank to process the money.
If you receive your item damaged, we will require you to notify us within 24 hours of receipt and photographic evidence will be required. A refund or replacement will be offered.
We’ll either refund the cash onto the original payment method or offer you an exchange.
You just need:
- Your proof of purchase
- The item should be unused, in its original packaging and in a re-sellable condition